At Al Zuhoor Home Appliances, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, contact us, or make a purchase.
1. Information We Collect
We may collect the following types of personal information when you interact with us:
- Your name
- Phone number
- Email address
- Delivery address
- Product preferences
- Payment method (no sensitive banking data is stored)
This information is collected through our website, WhatsApp, email, or when you make a purchase from us.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about your purchases or inquiries
- Provide updates on promotions or new products (only if you opt in)
- Improve our customer service and overall shopping experience
We do not sell, rent, or share your personal information with third-party companies for marketing purposes.
3. Data Security
We take appropriate security measures to protect your personal information. All customer data is stored securely and is only accessible to authorized personnel. We ensure that your information is not misused, altered, or accessed without permission.
4. Sharing of Information
We may share your data only in the following cases:
- With trusted delivery or service partners for order fulfillment
- If required by law or legal process
- To protect the rights, property, or safety of our company, customers, or others
We never share your information with advertisers or marketing companies.
5. Cookies and Website Tracking
Our website may use cookies to improve your browsing experience. Cookies help us understand user behavior and personalize your visit. You can choose to disable cookies through your browser settings.
6. Third-Party Links
Our website or communication may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their policies before sharing any information.
7. Your Privacy Rights
You have the right to:
- Request access to the information we have about you
- Ask for corrections or deletion of your personal data
- Opt out of any marketing communication
To exercise any of these rights, simply contact us using the details below.
8. Contact Us
If you have any questions about this Privacy Policy or want to update or delete your personal information, you can contact us at:
Al Zuhoor Home Appliances
📞 Phone/WhatsApp: +971 55 213 7867
📧 Email: alzuhoorappliances@gmail.com
📍 Address: Al Sufouh – Dubai, United Arab Emirates
9. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will always be available on our website, and we encourage you to review it regularly.